Sass & Belle Sass & Belle Sass & Belle

Delivery & Returns

» Delivery & Returns

Standard delivery

Orders over the value of £25 (within UK) will automatically receive free delivery!

Orders to the UK and Northern Ireland under £25 will be charged at £2.95. Orders will usually be dispatched within 48 hours of them being placed and a futher 2 - 3 working days to be delivered. We use Royal Mail's Tracked Delivery service. A signature is required to confirm the receipt of deliveries.

 

Delivery charges

 

UK Mainland and Northern Ireland

£2.95 if less than £25

Republic of Ireland

£15

Channel Islands

£6

Austria

£15

Belgium

£15

Bulgaria

£25

Czech Republic

£20

Denmark

£15

Estonia

£20

Finland

£20

France

£15

Germany

£15

Greece

£25

Hungary

£20

Italy

£20

Lativa

£25

Lithuania

£25

Luxembourg

£15

Netherlands

£15

Poland

£20

Portugal

£20

Romania

£25

Slovakia

£20

Slovenia

£20

Spain

£20

Sweden

£20

 

Next day delivery

 

We offer a next working day delivery service for £4.95 and it is only available for UK mainland. Please call +44 (0) 207 3460 0117 before 4 p.m on Monday - Friday, state that you would like next day delivery, and we will take your order over the telephone. A signature will be required to confirm receipt of orders.

We do not dispatch orders at the weekend or on Bank holidays.

Returns Policy

Items which are damaged, faulty, incorrect or simply unwanted must be reported immediately within 7 days of receipt.

Please contact us by email contact@sassandbelle.co.uk or quote 'Sass and Belle' when calling +44 (0)207 346 0117 (Monday to Friday from 9a.m to 5.30p.m) if you have any queries.

Please return goods in their original condition and packaging, repack them to make sure that the product is not damaged on its return journey.

Please note that if you change your mind about an item, the initial postage and packing charge, and any further costs incurred in returning the item, is non-refundable.

Your delivery note must be required as proof of purchase.

You will be informed by email once the parcel is received and the refund has been processed.

We will either refund back to your original method of payment or send replacement within 48 hours of notification.

We may sometimes require the item to be returned before sending out replacement or refund.

Please return goods to the following address:

Sass and Belle Returns

RJB Stone Ltd
Unit 13 Ellerslie Square Industrial Estate

Lyham Road

London

SW2 5DZ, UK

Please note that the products purchased online cannot be exchanged at our stores.