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Sass & Belle have been proud to support NDCS since March 2011. 5% of all sales from our online orders are donated to fund services to support deaf children and help to give them a brighter future.
|UK Mainland and Northern Ireland||£3 if less than £35|
|Republic of Ireland||£15|
Items which are damaged, faulty, incorrect or simply unwanted must be reported immediately within 7 days of receipt.
Please contact us by email firstname.lastname@example.org or quote 'Sass and Belle' when calling +44 (0) 207 346 0117 (Monday to Friday from 9a.m to 5.30p.m) if you have any queries.
Please return goods in their original condition and packaging, repack them to make sure that the product is not damaged on its return journey.
Please note that if you change your mind about an item, the initial postage and packing charge, and any further costs incurred in returning the item, is non-refundable.
Your delivery note must be required as proof of purchase.
You will be informed by email once the parcel is received and the refund has been processed.
We will either refund back to your original method of payment or send replacement within 48 hours of notification.
We may sometimes require the item to be returned before sending out replacement or refund.
Please note that the products purchased online cannot be exchanged at our stores.