Fairy Mouse with Star Wand Felt Hanging Decoration White
- Product Details
- Materials & Care
- Delivery & Returns
- Customer Reviews
UK Standard Delivery £3.95
Free UK Mainland Delivery on all orders above £50
Order before 2pm for Next Day Delivery £6
Please see our Delivery page for full delivery info
Return your unwanted items within 30 days for a full refund.
Cute decoration, well made
Awful. The laces around the little feet were not ******* at all and barely attached, I think this will be too fiddly to fix, I don't know what I can do to rectify this. The tutu is unstitched at the back and I am going to have to repair it myself. I bought this for my daughter and she was so disappointed with the quality, luckily mummy is going to have a go at fixing it with hand sewing. I'm not going to bother sending it back because I'm worried I will get an even worse one - at least this one looks like I might be able to fix it if I carefully rethread the back. The arms were all squashed and bent together and the wand was pushed into the mouse's face. I think this can be forced back the other way as it is wire. For the price, it's outrageous that this has turned up like this, absolutely nothing like the photo on the website. I think I will avoid this shop in future as I'm really unhappy with the quality on the product. I can't believe this got past quality control.
Reply from Sass & Belle
We are very sorry to hear about the issues you've had with the Fairy Mouse you ordered. We understand how frustrating this must be for you.
We are keen to solve this problem ASAP, so please drop us an email on firstname.lastname@example.org with your order number.
We hope to hear from you soon.
The Sass & Belle Team
Unfortunately the wand is broken and she has lost her wings in transit
Cute tree decoration, matches the brandy mouse I bought as a sort of his and hers gift
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